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Work output module helps in time and motion studies to drive productivity improvements.
“A world class solution that has not only increased employee productivity by 25% but also decreased employee overtime hours. “ – Ajuba
A light weight Workflow Management module to help transaction based organizations measure per transaction time accurately to improve AHT (Average Handling Time) and throughput
Workxforce “as helped us achieve real time tracking of our performance & has helped setting the bar upward month on month.” – Leading Mortgage Service Provider
Drive Lean initiatives, Asset Optimization and Partner Spend Management through Advanced Analytics to help identify leakages contributed by poor customer service, low employee productivity, loss of business, and high business costs.
A large IT services company uses workxforce as part of its LEAN initiative to improve resource and project utilization by 25 – 40%
Asset Optimization module provides visibility and optimizes utilization of IT Infrastructure (Seats, Hardware and Software), thereby reducing overall capital and operational costs.
Hardware & Software Management
ProHance reports & benefits